Refunds & Returns Policy
Last Updated: December 28, 2025
1. Overview
At RumNitty.com, we stand behind our merchandise and want fans of RumNitty to feel confident in their purchases. This Refunds & Returns Policy explains how returns, exchanges, and refunds are handled by Az’s Millionaires Club LLC in a clear and fair way for both our customers and our business.
By making a purchase on RumNitty.com, you agree to the terms outlined below.
2. Eligibility for Returns
We accept returns on eligible physical merchandise under the following conditions:
- The return request is made within 14 days of the delivery date
- The item is unused, unworn, and unwashed
- The item is in original condition, including tags and packaging
- Proof of purchase (order number or receipt) is provided
Items that do not meet these conditions may be denied or returned to the customer at their expense.
3. Non-Returnable Items
The following items are non-returnable and non-refundable, unless they arrive damaged or defective:
- Final sale or clearance items
- Limited edition or exclusive merchandise
- Items showing signs of wear, use, washing, or damage caused by the customer
4. Damaged or Defective Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery.
To help us resolve the issue quickly, include:
- Your order number
- A brief description of the issue
- Clear photos of the item and packaging
Once verified, we will offer a replacement, exchange, or full refund, including shipping costs if applicable.
5. How to Initiate a Return
To start a return, follow these steps:
- Email [email protected] with:
- Your full name
- Order number
- Item(s) you wish to return
- Reason for the return
- Our support team will respond with return approval and instructions.
- Once approved, ship the item back according to the provided instructions.
Returns sent without prior approval may not be accepted.
6. Return Shipping Costs
- Customers are responsible for return shipping costs, unless the item is damaged, defective, or incorrect
- Original shipping fees are non-refundable
- We recommend using a trackable shipping method, as we are not responsible for lost or undelivered return shipments
7. Refund Process & Timeframes
Once your return is received and inspected:
- Approved refunds will be processed within 5–10 business days
- Refunds are issued to the original payment method
- Your bank or payment provider may take additional time to post the refund
You will receive a confirmation email once your refund has been processed.
8. Exchanges
If you need a different size or item, exchanges may be offered based on product availability.
To request an exchange:
- Follow the return process above
- Indicate the replacement item you want
Customers are responsible for shipping costs related to exchanges unless the original item was defective or incorrect.
9. Order Cancellations
Orders may be canceled before shipment by contacting us as soon as possible.
Once an order has shipped, it cannot be canceled and must follow the return process.
10. Refused or Undeliverable Packages
If a package is returned to us due to refusal or incorrect shipping information provided by the customer:
- Shipping fees will not be refunded
- Additional shipping fees may apply for reshipment
11. Contact Information
For questions, return requests, or customer support, please contact:
Az’s Millionaires Club LLC
📧 [email protected]
📍 2473 S Higley Rd, Suite 104,
Gilbert, AZ 85295
United States
12. Policy Updates
We reserve the right to update or modify this Refunds & Returns Policy at any time.
Changes will be posted on this page with an updated “Last Updated” date.